John Gaby wrote:I am not sure what is wrong, does it crash every time you exit? If you submit a comment from within the game, it will send your game file to my server and I can take a look at it. This could also be used to recover your game if you need to re-install but if the problem is with the game file that needs to be addressed first.
Just read your reply after I uninstalled and reinstalled. If I advance enough to the same situation where no information is saved, I'll send you an 'in game' message.
To clarify, as long as I keep the app open, everything is ok. I can temporarily change to another open app, and come back with no problem. If I close and reopen, all characters are wiped, the game stats on the opening page all revert to zero , and the tutorials restart as if I've never done anything. Interestingly enough, the portal gems are intact. But even if I use them, I have to keep the game open, or everything gets wipe, and have to revert to the last portal gem.